Why Is The Internet On My Phone Not Working And How To Fix It?

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Your Android phone won’t connect to Wi-Fi, then make sure it isn’t in Airplane Mode and that Wi-Fi is turned on. Try forgetting the network and rejoining if your Android phone says it’s connected to Wi-Fi but nothing appears to be loading. If everything else fails, try resetting your phone’s network settings.

Almost everything we do these days on our cellphones necessitates an internet connection. And, while mobile networks have improved over time, it may be aggravating when yours is down. What can I do if my mobile data is turned on but not working? Check out our tried-and-true methods for regaining your lost mobile connection.

Airplane mode can be turned on and off

When you have mobile data but no internet connection, all you have to do is turn on and off Airplane mode. This will disconnect your phone from the mobile network, allowing you to address the problem at the same time.

The Airplane mode toggle is found in the Quick Settings on most Android handsets. Otherwise, go to Settings Network & Internet Airplane mode to accomplish your goal.

Simply activate Airplane mode for a minute before turning it off. Check to see if your mobile data is working right now, or move on to the next option.

Restart your mobile

Restarting mobile devices, in addition to turning on/off Airplane mode, has proven a one-click solution to a variety of difficulties. “My mobile data is on but not working” could be the result of a minor system issue or a mobile operator error that can be resolved by restarting your phone.

Simply reboot your phone to see if the approach works in that case:

  • Most Android smartphones may be restarted by holding down the power button for around 10 seconds.
  • Otherwise, press and hold the Power button for a long time, then choose Restart from the list of alternatives.

To see if you can now browse the internet, turn on your mobile data again.

Activate the appropriate network mode

Choosing the incorrect mobile network option can sabotage your browsing experience eight out of ten times. Or, in the worst-case scenario, slow down the internet speed and persuade you that my mobile data is turned on but not working.

The majority of gadgets use a 4G mobile network, with some newer devices having 5G networks. The faster your internet connection, the better the network type. If you choose the wrong one, though, you may have trouble connecting to the internet.

To select the proper network mode for your device, follow the instructions below.

  • Activate your device
  • Select Network & Internet from the menu (or SIM card and mobile network on some devices.)
  • Choose one of your SIM cards to use for mobile data if you have two. SIM 1 is an example.
  • Then, find and select the Preferred network type.
  • Set it to the highest available network with automated mode for the best results. If you have a 4G device, for example, you should choose 2G/3G/4G auto or something like.

Note: If you only want to make/receive calls on the mobile network, don’t select 4G. If your smartphone is set to 4G exclusively, your mobile data will work but calls will not.

Reset the APN settings on your device

The gateway that connects your mobile network to the internet is known as the Access Point Name, or APN. Even if your SIM card is filled with a data subscription, you won’t be able to connect to the internet via mobile data without it.

When you place a new SIM card into your phone, your carrier will normally offer it. When the APN is changed manually or after a system upgrade, however, things can go awry.

Resetting the APNs is the simplest solution to handle “my mobile data is on but not working.” Please do so by following the instructions below.

  1. Open the Settings application.
  2. Select Network & Internet from the menu (or SIM card and mobile network on some devices.)
  3. If you have two SIM cards, choose the one you want to use for mobile data. SIM 2 is an example.
  4. Select Access Point Names (APNs) next.
  5. In the top right corner, press the 3-dot button.
  6. To return to the default state, select Reset to default.

After doing so, your APN should be reconfigured, and your device should be ready to surf. To refresh the network, toggle on/off Airplane mode once again, then switch on your mobile data.

If that doesn’t work, contact your network provider and request the appropriate APN settings for your device. Then, on the APN settings page, tap the Add symbol to add a new APN address.

Reset the network settings on your phone

If none of the alternatives above have worked for you, you may need to reset your phone’s network settings. It’s likely that some underlying issues are preventing your mobile network from connecting to the internet. Resetting network settings, on the other hand, will wipe your device’s mobile data, WiFi, and Bluetooth settings. As a result, it’s worth a shot:

  1. Go to the website
  2. Select System from the drop-down menu at the bottom of the page.
  3. Select Reset options after that.
  4. Wi-Fi, cellphones, and Bluetooth need all be reset manually.
  5. If you have two SIM cards, select the one that isn’t working and hit RESET SETTINGS at the bottom of the screen.
  6. To complete the process, confirm your screen lock
  7. You can reset your smartphone to guarantee that all of the settings are restored. You will not lose any of your data.

Conclusion

We can conclude the above article by saying that if your Android phone won’t connect to Wi-Fi, then make sure it isn’t in Airplane Mode and that Wi-Fi is turned on. If everything else fails, try resetting your phone’s network settings. Along with the cause, we have also gathered some important solutions that help you to fix this problem. Hope that this article is the best guide for you.

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