How to Make Hyperx Cloud 2 Mic Sound Better?

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If we talk about the best gaming headsets in the market then the HyperX Cloud 2 headset sits at the top rung of the best gaming headsets, and because of two factors: comfort and quality. The design of this headset has been made to provide an immersive audio environment to you while pumping out precision sound. The HyperX Cloud 2 headset will provide you with all types of surround sound that you need to watch movies, listen music, or play different games.

When we talk about its features, the headset comes with comfortable and easy memory foam ear cushions and an amazing microphone which is detachable noise-cancellation for clear conversation. The HyperX Cloud 2 headset is also very compatible with Laptops or PC, Mac, smartphones, and most other gaming consoles.

But you have to face a bit difficult when after upgrading to Windows 10, you and other several HyperX Cloud 2 users mostly have found their microphone either muted or muffled for no apparent reason and you can’t understand the reason. Also that some HyperX Cloud 2 microphones are not even working at all. If you turn up the microphone volume, it does not help you and this problem has left a number of users frustrated and tens.

So if you’re one of those who are suffering from the issue that the HyperX Cloud 2 headset has lost microphone output quality after your Windows 10 upgrade, then, don’t worry you’ve come to the right place to find your solution. The following guide will help you that what you can do if your HyperX Cloud 2 mic is quiet, muffled, or not working properly.

Basic Troubleshooting:

Here we talk about some basic troubleshooting before we proceed with the more complicated steps, doing some initial computer checkup can be helpful to you. Have you tried rebooting your computer or PC or not? Just a try of simple restart can work wonders for your system. This trick will refresh your Windows and resolves your minor problems caused by temporary glitches.

First of all, make sure that your HyperX Cloud 2 is unplugged before you reboot your computer. You have to plug it back again once the computer has restarted and after that check if the microphone issue is still there. The next step that you will do is to delete any unnecessary files that might be affecting your processes. You can also use a PC repair tool if you want to totally get rid of junk files and optimize your Windows processes.

Here are some other things for the solution you should check as well:

  • First of all, make sure that the mute switch in your USB switcher hasn’t been activated.
  • After that check all connectors and also cables to ensure they are all seated properly.
  • Must check your computer’s microphone is not set on mute or low volume, firstly make sure it.
  • Now you will try plugging the headset into a different USB port to see if you might have a port problem.
  • You have to try using a 3.5mm audio jack connection instead of a USB.

If these basic steps are not enough to fix the issue, then it’s time to do some serious troubleshooting to fix it.

Step 1: Check Your Computer’s Sound Settings:

Firstly you need to check your computer’s sound setting that if you’re having audio problems is your computer’s sound configuration. If your HyperX Cloud 2 mic is not correctly working then it means, it is disabled or it is not set as the default device on your computer.

If you want to check and edit your sound settings, then follow these steps:

  1. First of all, you have to press Windows + R keys to open The Run dialog.
  2. After that, you will press Windows + R keys to open the Run dialog.
  3. Then you will type in control in the search box, then press Enter to launch Control Panel.
  4. Now, you have to click the Category drop-down menu beside View by, and then choose large icons.
  5. Here you should click on the Sound > Recording tab.
  6. In the Recording window, you will right-click on any empty space and then tick off Show Disabled Devices.
  7. In this step, you will right-click on Headset Microphone and then select enable to turn on the device.
  8. In the last right-click on it again and after that choose Set as Default Device.

Now that your HyperX Cloud 2 microphone has been enabled and set as the default device, try using it again and see if it works now.

Step 2: Change Your Sound Format to a Higher Version:

Another solution you can try to fix the problem is to switch to a different sound format. To do this follow these steps:

  1. Firstly you have to right-click on the sound icon on your Taskbar.
  2. After that, you will click on Sounds.
  3. In the Speakers/Headphones Properties window, you will click on the advanced tab.
  4. Now under Default Format, you will select your preferred sample rate and then bit depth from the dropdown menu.
  5. Here you have to click the Test button to see if the option you have chosen works.
  6. Then you will hit Apply > OK to save your settings.

You can try all the above processes to resolve your issue, if you follow these carefully you can do this easily.


To conclude we can say that the high sound quality, noise-canceling features, and comfortable ear cushions of this amazing headset make the HyperX Cloud 2 one of the best gaming headsets out there today.

You can comfortably and easily use it if you want to listen to audio or watch movies. When you upgrade to Windows 10 and you’re experiencing microphone problems after upgrading to Windows 10, then you just have to follow the steps above to get your mic working properly again.

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